Does asiagrocery.shop ship outside of the USA?

Currently, some countries are setup for shipping. Input your order, if you receive an error that shipping is not setup for your country, contact us through Email and we will set this up for you within 24-48 hours and ship your product.

How long until my items arrive? And how will it ship?

Check the Order Tracking tab on the our website to know when you can expect to receive your goods. Please allow additional transit time for shipping. If you need to expedite your order please contact us through Email.

I am having difficulty placing my online order.

We want to make the ordering process as smooth as possible for you. If you are having difficulty placing your order online, don’t hesitate to contact us through Email. We are in the office Monday through Friday from 9am to 5pm EDT and look forward to assisting you.

My asiagrocery.shop package hasn’t arrived however the tracking # says it’s been delivered.

Please contact the carrier. If it still cannot be located, contact us. Our shipments are insured.

I would like to return or exchange an item.

We are happy to return or exchange items if within 14 days of purchase and the item is in unused condition. If you would like to return an item, we will process the payment refund after the item is returned to us. Customers are responsible for shipping the item back to our store. If you would like to exchange an item, we will ship out a replacement item as soon as the original item is returned to us.

Any other questions?

We are committed to making your shopping experience a great one! If you cannot find the answer to your question on our site, we would love to help. contact us through Email. We will respond within a day!